Privacy Policy

PRIVACY NOTICE

Welcome to the Privacy Notice for “Beauty Garage India Pvt. Ltd.” This Privacy Notice describes how we, as a group, collect personal data, the purpose of such collection, and the security safeguards we implement to protect such data.

We respect your privacy and value our relationship; therefore, we handle your personal data responsibly. By using the platform and consenting to personal data collection, you confirm that you have read and agree to be bound by this Privacy Notice.

APPLICABILITY:

This Privacy Notice applies to all personal data we collect in connection with various products and services offered by Beauty Garage Pvt. Ltd., either directly or indirectly through a third party acting on our behalf. We collect personal data in compliance with applicable laws for the time being in force.

PERSONAL DATA THAT WE COLLECT:

We may collect personal data elements across different processes for the purposes set out in this Privacy Notice, including but not limited to:

  • Personally identifiable information: Elements such as name, email address, postal address, and phone number.
  • Demographic information and your interests: Personal data elements including date of birth, location (postal code), favorite products, interests, professional details, hobbies, and other lifestyle information.
  • Login information: This includes the username and password that you create to access your account.
  • Service history: Order history and purchase patterns.
  • Platform usage information: Personal data collected through cookies, including IP address, device ID, location data, computer and connection information such as browser type and version, time zone setting, browser plug-in types and versions, and operating system.
  • Product usage experience: Includes your personal experience using our products/services, including any grievances/complaints that you raise with us.

COLLECTING AND PROCESSING PERSONAL DATA FOR IDENTIFIED PURPOSES:

Collection of personal data:

  • Online platform: We collect personal data when you interact with one or more of Beauty Garage’s online platforms, for example, when you sign up for a newsletter, fill out a survey, register an account, create a profile, or make a purchase.
  • Other channels: We may collect personal data from you offline through the following mechanisms:
    • Contacting customer care or reaching out to us with any other inquiry.
    • Participating in any event, campaign, or promotional activities
  • From other sources: We may obtain your personal data from other indirect sources, including:
    • Publicly available databases and sources.
    • Data companies.
    • Joint marketing partners.
    • Third parties working on behalf of us, including agencies.
    • Social media account details (based on the permissions given by you) when you use them to create logins for our account(s) or connect to any account offered by us.

Processing personal data of a child or person with a disability with special care:

  • We do not intend to directly collect personal data from children below the age of 18. If we identify that we have unintentionally collected personal data from a child below the age of 18, we will remove that child's personal data from our records as soon as possible.
  • Personal data collected may be used to perform age verification to enforce parent or guardian consent.

PERSONAL DATA SHARING AND DISCLOSURE FOR IDENTIFIED PURPOSES:

  • Third Parties: Third-party service providers help us run our business processes, including order processing, payment collection, website hosting, and research.
  • Business Transfers: As Beauty Garage India continues to grow, it may sell or purchase assets or business units. In such transactions, personal data is generally one of the transferred assets.
  • Legal purposes: We may disclose your personal data to comply with legal obligations.
  • Regulatory requirements: We will share your personal data with local regulatory bodies as required.

SECURITY SAFEGUARDS FOR STORING PERSONAL DATA WITHIN OUR ECOSYSTEM:

  • We use technical and organizational measures to safeguard your personal data.
  • If you suspect any misuse, loss, or unauthorized access to your personal data, please contact our grievance officer immediately.

RETAINING YOUR RECORDS:

We retain your personal data for as long as necessary to achieve our business purposes specified in this Privacy Notice. Even if we delete your data, it may be stored within our backups or archival media for audit, legal, tax, or regulatory purposes.

HONORING YOUR PRIVACY RIGHTS:

You have various rights related to your personal data. To exercise any of these rights, you may contact our grievance team.

CONTACT DETAILS:

  • Grievance Team: help@beautygarage.com
  • Address: 17, Road No. 09, MIDC, Marol MIDC Industrial Estate, Andheri East, Mumbai, Maharashtra 400093.
  • Contact: 9820712432 (Monday to Friday, 9:30 AM to 5:30 PM, except public holidays).

CONSENT:

I acknowledge and agree to the terms contained in this Privacy Notice, which shall remain effective for the entire duration of my relationship with Beauty Garage as a user of this online portal.