Product Warranty Policy
Scope: Purchases on www.beautygarage.com delivered within India. Proof of purchase (Order ID/invoice) required.
Coverage
- Electrical & Electronic Tools (e.g., Laser/LED Comb, Heating Cap, Galvanic Massager): 12 months from invoice — manufacturing defects only.
- Non-Electrical Tools & Accessories: 6 months — manufacturing defects only.
- Cosmetics & Consumables: No separate warranty — covered by 15-day return/replacement for damaged/defective/wrong items.
- Bundled chargers/cables/batteries: Covered under the appliance warranty.
What’s covered
- Manufacturing defects under normal domestic use (per manual).
- DOA/major defect reported within 15 days of delivery.
Not covered
- Misuse, drops/impact/liquid, wrong voltage/power surge, improper storage.
- Unauthorized repairs/mods; missing/altered serial/QR.
- Normal wear & cosmetic damage; use against instructions.
- Purchases from unauthorized sellers/marketplaces; resold units.
How to claim (quick)
- Contact: help@beautygarage.com | +91-9987217646 (Mon–Sat, 10:30–19:00 IST)
- Share Order ID, product, issue, photos/video (and serial label if present).
- We’ll guide troubleshooting → if unresolved, inspection/pickup or approved self-ship (reimbursed).
Resolution (at our discretion)
- Repair (new/refurb parts) • Replacement (new/refurb) • Refund if repair/replace not feasible.
- Serviced/replaced units carry remaining original warranty or 90 days (whichever longer).
Logistics
- Within 15 days (DOA): Free pickup + replacement after verification.
- Within warranty (approved defect): Two-way shipping covered.
- No fault found/ineligible: Returned to you; shipping may apply.
Other terms
- Non-transferable. Valid only in India for purchases on www.beautygarage.com.
- Liability limited to repair/replacement/refund as above.
Customer Care: help@beautygarage.com | +91-9987217646Postal: Marol Industrial Area, Plot No. 17, Road No. 9, MIDC, Andheri East, Mumbai, Maharashtra 400093, IndiaLast updated: 9 September 2025 (IST)