Contact Us
Last Updated: June 22, 2026
We are here to help. Whether you have a question about an order, a product, a policy, or anything else, our team is ready to assist. Please use the relevant contact below to reach the right team directly and receive the fastest possible response.
Customer Support
For all queries related to orders, products, payments, deliveries, returns, refunds, and general platform assistance, please contact our customer support team.
Email: help@beautygarage.com
Phone: +91 9987217646
Working Hours: Monday to Saturday, 10:30 AM – 7:00 PM IST (excluding public holidays)
Response Time: We aim to respond to all emails within 24 hours on business days.
When writing to us, please include your order ID, registered email address or mobile number, and a brief description of your query. This helps us resolve your concern faster.
Please Include
Your order ID, product name, reason for return, and an unboxing video or photographs showing the issue.
Careers
For job applications, internship enquiries, or questions about working at Beauty Garage Limited.
Email: hr@beautygarage.com
Grievance Officer
If your concern has not been resolved by our customer support team, or if you have a complaint you wish to escalate directly, you may contact our Grievance Officer. The Grievance Officer is appointed in accordance with the Consumer Protection (E-Commerce) Rules, 2020, the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023.
Name: Diksha Sharma
Designation: Legal Advisor, Beauty Garage Limited
Email: legal@beautygarage.com
Postal Address: Beauty Garage Limited, Ground Floor, 17, MIDC Industrial Area, Road No. 9, Behind Tunga Paradise Hotel, Andheri (E), Mumbai – 400093, Maharashtra, India
Working Hours: Monday to Friday, 10:30 AM – 7:00 PM IST (excluding public holidays)
Acknowledgement: Within 48 hours of receipt
Resolution Target: Within 15 business days; complex matters within 30 business days
If you remain unsatisfied after escalation to the Grievance Officer, you may approach the relevant consumer forum under the Consumer Protection Act, 2019, or the Data Protection Board of India for personal data concerns.
Registered Office
For formal legal correspondence, statutory notices, and regulatory communications, please write to our registered office:
Legal Name: Beauty Garage Limited
CIN: U20237MH2021PLC354428
GSTIN: 27AAJCB6062D1ZS
Address: Beauty Garage Limited, Ground Floor, 17, MIDC Industrial Area, Road No. 9, Behind Tunga Paradise Hotel, Andheri (E), Mumbai – 400093, Maharashtra, India
Find Us Online
You can also connect with us on our official social media channels for product launches, hair care tips, tutorials, and offers.
Instagram: @beautygarageofficial @beautygaragepro
Facebook: https://www.facebook.com/beautygaragein/
YouTube: https://www.youtube.com/@BeautyGaragein
Website: beautygarage.com
Our official social media handles will never ask you for payment, OTP, card details, or personal banking information. If you receive any such request from an account claiming to be Beauty Garage, please report it to us at help@beautygarage.com and to the relevant platform immediately.