Our Return/Exchange & Refund Policy forms part of these Terms. Key points (summary only; see policy page for full terms):

• Return/Exchange window: Request within 24 hours of delivery if the product is damaged/missing/incorrect. An unboxing video is mandatory. We arrange pickup in 2–4 business days; item must be in original condition with all seals/labels/accessories. Certain products/conditions are ineligible(e.g., used/opened items, incomplete sets, freebies not returned).
  
• Refund timelines/method: Typically within 15 working days after we receive and inspect returns.
  
• Prepaid orders (Cards/Net-Banking/UPI/Wallets): Refund to the original source within ~7–10 working days.
  
• COD orders: Refund via bank transfer or UPI post receipt of bank details (reflection typically 10-15 business days).
  
• Cancellations: Orders can be cancelled only if not shipped.

Please review the full policy before initiating a request.